We only accept refund and return in certain circumstances, which includes but not limited to:
You may return most new, unopened items for a full refund within 15 days of delivery. These items should be in their original packaging and have their serial number. Special order returns are at our discretion on a case by case basis. If you would like to make a return or exchange, you must contact us by phone or email promptly.
All returns will be subject to a 15% restocking fee. Remember, if you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.
Returns will not be accepted on items that are:
- Opened or used
- Missing their serial number or parts
- Special orders (returned at our discretion)
- Returned more then 15days after delivery
- Returned without notification